Last Updated: July 28, 2025
Please read these Terms and Conditions carefully before using the NV Hospitalities website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.
•”Company,” “We,” “Us,” “Our”: Refers to NV Hospitalities.
•”Client,” “You,” “Your”: Refers to the individual or entity using our services.
•”Services”: Refers to the tour packages, travel arrangements, and related services offered by NV Hospitalities.
•”Website”: Refers to the NV Hospitalities website.
All bookings are subject to availability and confirmation. A booking is considered confirmed only after NV Hospitalities receives the required payment and sends a confirmation email or document to the Client.
•A deposit, as specified at the time of booking, is required to confirm your reservation.
•The remaining balance must be paid by the due date specified in the booking confirmation. Failure to do so may result in cancellation of the booking without refund of the deposit.
•Payment methods accepted will be communicated at the time of booking.
Prices for tour packages are subject to change without prior notice due to fluctuations in currency exchange rates, fuel costs, government taxes, or other unforeseen circumstances. The price confirmed at the time of booking will be honored, unless there are significant changes beyond our control.
Cancellation requests must be submitted in writing (email or postal mail) to NV Hospitalities. The effective date of cancellation will be the date of receipt of the written request. Cancellation charges will apply as follows:
•[Specify Cancellation Policy – e.g., 30 days prior to departure: 25% of total cost; 15-29 days prior: 50%; Less than 15 days: 100%]
•No refunds will be issued for unused services, early departures, or no-shows.
NV Hospitalities reserves the right to cancel any tour due to unforeseen circumstances such as natural disasters, political instability, insufficient number of participants, or other events beyond our control. In such cases, Clients will be offered an alternative tour of similar value or a full refund of the amount paid. We will not be responsible for any additional expenses incurred by the Client (e.g., non-refundable flights, visas).
It is the Client’s responsibility to ensure they possess valid passports, visas, health certificates, and any other travel documents required for their chosen destination. NV Hospitalities will not be liable for any expenses, delays, or issues arising from the Client’s failure to obtain necessary documents.
Clients must ensure they are medically fit for the chosen tour package. Any pre-existing medical conditions or disabilities must be disclosed to NV Hospitalities at the time of booking. We reserve the right to decline a booking if we believe the Client’s health condition may jeopardize their safety or the safety of others.
Travel insurance is highly recommended for all Clients. It is the Client’s responsibility to obtain comprehensive travel insurance covering medical emergencies, trip cancellations, lost luggage, and other unforeseen events.
NV Hospitalities reserves the right to make minor adjustments to itineraries, accommodations, or transportation due to operational reasons, local conditions, or unforeseen circumstances. We will endeavor to provide alternatives of similar standard and value. Major changes will be communicated to the Client as soon as possible.
NV Hospitalities acts only as an agent for various service providers (e.g., airlines, hotels, transport companies). We shall not be liable for any loss, damage, injury, delay, or inconvenience caused by the acts or omissions of these third-party providers. Our liability for any claim arising from our negligence or breach of contract will be limited to the amount paid by the Client for the services.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Manali, Himachal Pradesh, India.
All content on the NV Hospitalities website, including text, images, logos, and graphics, is the property of NV Hospitalities or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
NV Hospitalities reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated Terms will be effective upon posting on our website. It is the Client’s responsibility to review these Terms periodically for any changes.
If you have any questions about these Terms and Conditions, please contact us at:
NV Hospitalities Circuit House Rd, near Hotel Anupam, Old Manali, Manali, Himachal Pradesh 175131 +91 9816672006
NV Hospitalities (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy.
We collect various types of information to provide and improve our travel services. This may include:
•Contact Information: Name, email address, phone number, and postal address.
•Travel Details: Passport information, visa details, date of birth, gender, and nationality, as required for booking and travel arrangements.
•Payment Information: Credit card details, billing address, and other payment-related information (processed securely through third-party payment gateways).
•Inquiry Details: Information provided when you fill out inquiry forms, such as preferred destinations, number of travelers, and travel dates.
We may collect non-personal identification information about users whenever they interact with our website. This may include the browser name, the type of computer, and technical information about users’ means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
Our website may use
“cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
NV Hospitalities collects and uses users’ personal information for the following purposes:
•To Process Bookings and Services: To facilitate travel arrangements, including booking flights, hotels, tours, and other related services.
•To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
•To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
•To Send Periodic Emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
•For Marketing and Promotions: To send promotional materials, special offers, and newsletters that may be of interest to you. You can opt-out of these communications at any time.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
NV Hospitalities has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
NV Hospitalities Circuit House Rd, near Hotel Anupam, Old Manali, Manali, Himachal Pradesh 175131 +91 9816672006
