Privacy Policy

Information We Collect

We may collect your name, mobile number, email address, billing details, travel information, and other information required to provide our travel services and process bookings.

How We Use Your Information

Your information may be used to:

• Process and manage travel bookings
• Arrange hotels, flights, trains, cabs and tour services
• Process payments, cancellations and refunds
• Communicate booking and travel-related updates
• Provide customer support
• Comply with applicable legal and regulatory requirements

Payment Information

Online payments may be processed through third-party payment providers such as Razorpay and its banking partners. Best Escape Holidays does not store your complete card number, CVV, OTP, PIN or banking passwords on its servers.

Sharing of Information

We may share necessary information like Aadhar card, travelling dates with hotels, airlines, railways, transport operators, tour suppliers, payment providers and other service partners only when required to provide the services you have requested or where required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality and customer experience.

Your Rights

Subject to applicable law, you may request access, correction or deletion of your personal information, or contact us regarding privacy concerns.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.